Ideas
Where the next books begin
Short essays on flow, work, and the people who make hospitals move. Not a blog. A workbench.
Short essays on flow, work, and the people who make hospitals move. Not a blog. A workbench.
Walk any hospital at 10 a.m. and you can feel it: the building either moves or it doesn't. Leaders talk about gridlock the way they talk about weather…
Most workforce training fails for a simple reason: it teaches the what and stops. Here's the task, here's the procedure, sign the roster. Com…
For decades, hospitals treated transport as a job you pass through: the "orderly" role, staffed by whoever was available, trained by whoever had time…
There is a line item no hospital budget carries, and it is one of the largest in the building: the compounding cost of preventable patient delays…
Every hospital with an HCAHPS strategy has invested in nursing communication and bedside manner. Very few have addressed patient transport…
Rooms are being cleaned. Charts are being signed. Patients are still getting infected. The problem is not the policy…
Essays are sketches; When Beds Don't Move is the blueprint.
The library