Speaking
Talks that make flow visible
Keynotes and workshops for health systems, associations, and leadership teams: practical, story-driven, and grounded in decades inside the work.
Request Donald
Keynotes and workshops for health systems, associations, and leadership teams: practical, story-driven, and grounded in decades inside the work.
Request Donald
The Flow Physics thesis: why hospitals gridlock, the rules the gridlock follows, and the support-services lever most systems never pull.
Transport and support services as the circulatory system of the hospital, and how professionalizing them transforms throughput, safety, and culture.
Why most workforce training fails to change behavior, and the three-tier training philosophy behind the CHT credential pathway.
Hyatt Regency New Orleans. Donald presents EVS as a flow engine, covering staffing models, zone coverage, and discharge-to-clean time, with a documented health-system case study.
The implementation companion to When Beds Don't Move goes on sale. See the library
Become a Certified Healthcare Transport Instructor: the train-the-trainer pathway that builds internal transport education capacity. Register
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