Keynotes and workshops for health systems, associations, and leadership teams: practical, story-driven, and grounded in decades inside the work.
Request Donald
The Flow Physics thesis: why hospitals gridlock, the rules the gridlock follows, and the support-services lever most systems never pull.
Transport and support services as the circulatory system of the hospital, and how professionalizing them transforms throughput, safety, and culture.
Why most workforce training fails to change behavior, and the three-tier training philosophy behind the CHT credential pathway.
Most linen problems are not supply problems. They are utilization problems. This session shows hospitals and their laundry partners how to fix par levels, internal distribution, rejects and misuse, and emergency orders, and why linen works best when someone owns the whole system, not just a piece of it.
Engine 0 of the Flow Physics Library: why linen stalls capacity floors away from where anyone is looking. See the library
Become a Certified Healthcare Transporter Instructor: the train-the-trainer pathway that builds internal transport education capacity. Register


Include your event, dates, audience, and format. Replies typically within two business days.
Prefer email? info@ImpactTrainingCompany.com